Store Policies

Creation, Shipping, & Processing Time

Please take into consideration that each set created at Bellamour is designed and created by hand and while it may only take a few hours to create, I have several orders in process. All sets are created after receiving sizing from customer in the order it was received and can take up to 1 to 3 weeks excluding weekends and holidays to make and ship out. 

Refunds & Cancellations

All sales are final. We do not accept refunds or cancellations.

We are also not responsible for wrong nail measurements so please ensure that you measure correctly before you submit your sizes to us.

We do our best to not edit the product images to give you real nail colors and also try our best at matching the custom order request with the images, shapes, and sizes you provide but please be aware that there could be slight variations between the actual color and design in some cases. Also please keep in mind that  long, medium and short nail length may appear slightly different on everyone due to everyones unique hand size. If you have any other questions regarding refunds or cancellations contact maritza@bellamourbeauty.com

Returns

All press on nails are made with the custom sizes provided so unfortunately all press on nails are final sale. 

You can always contact us for any return questions at maritza@bellamourbeauty.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges  

 Unfortunately we do not offer exchanges at this time.

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

COVID-19 Prevention Policy

As the situation with COVID-19 continues to evolve day-to-day, our top priority during this time is to ensure the health and safety of our community. 

At Bellamour Beauty, taking care of each other is important to us. We have therefore taken measures to ensure that you have peace of mind when receiving your orders. For example, we use proper hand-washing procedures, work areas are disinfected and cleaned prior to shipping each and every order.